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Review of Cloud 9
Cloud 9: Your One-Stop Shop for Tobacco, Glass, and Novelties
Cloud 9 is a tobacco shop, glass shop, novelty store, and pipe supplier located in Rapid City, South Dakota. The store offers a wide range of products, including tobacco, e-cigarettes, glass pipes, water pipes, hookahs, and more. The store is open seven days a week, with extended hours on Fridays and Saturdays.
Cloud 9 offers a variety of service options to its customers. Curbside pickup and in-store shopping are both available, making it easy for customers to get the products they need. The store is also wheelchair accessible, with a wheelchair accessible entrance and parking lot.
Customers looking for a quick visit will appreciate the store's planning options. The staff is knowledgeable and friendly, always willing to help customers find the products they need.
Cloud 9 accepts debit cards and NFC mobile payments, making it easy for customers to pay for their purchases. However, the store does not offer delivery at this time.
Customers have left positive reviews of Cloud 9, praising the store's staff and selection of products. One customer wrote, "Always welcoming friendly great staff great customer service and the amazing smells every time you walk in is breathe taking." Another customer said, "The people there were very helpful with suggestions on what to get when they ran out of the type I normally get! He explained it confidently and knew what he was doing! They also have the most convenient hours and have been open every time I've gone there."
While the majority of reviews are positive, one customer had a negative experience with a broken vape. However, it's important to note that this is just one customer's experience and does not necessarily reflect the overall quality of the store.
Overall, Cloud 9 is a great option for anyone looking for tobacco, glass, or novelty items in Rapid City. With a wide selection of products, friendly staff, and convenient service options, it's no wonder why customers keep coming back.
From the business
"Rapid City's widest selection of pipes, water pipes, tobacco, and tobacco accessories that wont break the bank and some that will. Between our two stores we have your needs covered."
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Curbside pickup
- In-store shopping
Marchal Davis
Shop here pretty frequently and always have a great experience, staff are always attentive and very knowledgeable while also being very laid back and down to earth. One of my favorite stores.
Cody “Nate” Hamby
Love the service and friendly help every single time I go in. Great selection, great people, really makes for a amazing shop experience 👍
TokeTon Ace
I shop here regularly for glass to papers to electronics but I’ve had my last straw. I’ve bought vapes, terp pens and now scales that simply didn’t work when opened. Was told we get to test things in the store for a reason very rudely, however, this just wasn’t true and I wasn’t given a chance to test these items in the first place and also didn’t need the unnecessary attitude? I will note a few months ago, that when I took back my terp pen that was defective to their sister store(where I purchased it that day) the fella there was much more nice and helpful with getting our problem solved and explaining their policies. Overall the staff at this location is very rude and passive aggressive.
Jenni Jurisch
I am in there on a regular basis & there has never been a time I haven't walked out talking about how much I love the ppl there. No matter who is working its always a good experience. My favorite store ever.
Carson Frink
Honestly from the outside you might feel skeptical, as the store front is moderately off-putting, but I assure you that once you enter, its a little paradise of smoking paraphernalia, all to be topped off by a whipped cream of lovely service and helpful staff. Definitely the go-to for any of your vaping/smoking accessories/products. Check it out.
Matthew Lembke
Great staff ! For a person that’s new they definitely tell you everything and what to expect from each product. After being there a couple of times now, the staff are still very friendly and helpful. Thanks for the amazing service cloud 9 !
Rattles And Riffs
Very kind and friendly staff, work well with someone like me that is bad with terminology lol. I appreciate all the knowledge the staff has!
Dyl
Always have what I need and always good vibes.
Tami McCauley-Downs
They're always polite and kelpful
Ten K
Very nice to customers warm welcome as well I got in a lot and buy things. I mean its pretty good for the start off. Can't wait to see their growth.