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Review of Cloud 9
Cloud 9: Your One-Stop Shop for Tobacco, Glass, and Novelties
Cloud 9 is a tobacco shop, glass shop, novelty store, and pipe supplier located in Rapid City, South Dakota. The store offers a wide range of products, including tobacco, e-cigarettes, glass pipes, water pipes, hookahs, and more. The store is open seven days a week, with extended hours on Fridays and Saturdays.
Cloud 9 offers a variety of service options to its customers. Curbside pickup and in-store shopping are both available, making it easy for customers to get the products they need. The store is also wheelchair accessible, with a wheelchair accessible entrance and parking lot.
Customers looking for a quick visit will appreciate the store's planning options. The staff is knowledgeable and friendly, always willing to help customers find the products they need.
Cloud 9 accepts debit cards and NFC mobile payments, making it easy for customers to pay for their purchases. However, the store does not offer delivery at this time.
Customers have left positive reviews of Cloud 9, praising the store's staff and selection of products. One customer wrote, "Always welcoming friendly great staff great customer service and the amazing smells every time you walk in is breathe taking." Another customer said, "The people there were very helpful with suggestions on what to get when they ran out of the type I normally get! He explained it confidently and knew what he was doing! They also have the most convenient hours and have been open every time I've gone there."
While the majority of reviews are positive, one customer had a negative experience with a broken vape. However, it's important to note that this is just one customer's experience and does not necessarily reflect the overall quality of the store.
Overall, Cloud 9 is a great option for anyone looking for tobacco, glass, or novelty items in Rapid City. With a wide selection of products, friendly staff, and convenient service options, it's no wonder why customers keep coming back.
From the business
"Rapid City's widest selection of pipes, water pipes, tobacco, and tobacco accessories that wont break the bank and some that will. Between our two stores we have your needs covered."
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Curbside pickup
- In-store shopping
Cade Ellis
Would give negative 5 stars if could. Was more then a regular customer, spent $50 on a vape that broke and was obviously not working right, and when I went back to refund/exchange they just said sorry🤷♂️. Done giving them my business. Recommend you do the same.
Desiree Menard
Always welcoming friendly great staff great customer service and the amazing smells every time you walk in is breathe taking
Steven Brewer
I enjoy the place everytime I go in there
Destiny Flynn
i come in from time to time when i have extra cash and everytime everyone is so helpful and welcoming. sometimes i don’t know what it is i’m exactly looking for so i’ll just describe what i want and they pick out the perfect things for me!! i’m always satisfied fr!
Victoria Garland
The people there were very helpful with suggestions on what to get when they ran out of the type I normally get! He explained it confidently and knew what he was doing! They also have the most convenient hours and have been open everytime ive gone there
Shawna Nelson
They are always super helpful when it comes to making choices in flavors and such. Definitely stop in and see them!
Poisonfire29
Has a lot of options and staff are always helpful . lots to choose from!! Stop by and take a look . prices aren't to bad either
Marcus Thompson
Helped with the questions I had and answered them wonderfull would recommend to go there Great store a must see
Michelle Ellis
The clerk was very friendly and knowledgeable got me in and out will be here again 10/10 service
Harold Johnson III
Absolutely grate service every time I shop here. Very helpful and awesome people that are just down to earth. Really nice store as well. Keep up the good work guys!