365 Tobacco & Vape /CBD/ Kratom / hookah / cigars
Review of 365 Tobacco & Vape /CBD/ Kratom / hookah / cigars
365 Tobacco & Vape /CBD/ Kratom / hookah / cigars: A One-Stop Shop for All Your Smoking Needs
365 Tobacco & Vape /CBD/ Kratom / hookah / cigars is a popular smoke shop located in Durham, North Carolina. The shop offers a wide range of smoking products, including tobacco, vape, CBD, Kratom, hookah, and cigars. The shop is open seven days a week, from 9:00 am to 11:00 pm, making it convenient for customers to visit at any time.
The shop has a welcoming and friendly atmosphere, and the staff is knowledgeable and always ready to help customers find what they need. Customers can choose from a variety of products, including high-quality tobacco, vape liquids, and accessories. The shop also offers a range of CBD products, including oils, edibles, and topicals. Customers can also find Kratom, hookah, and cigars at the shop.
The shop offers a range of service options, including curbside pickup, in-store pickup, and in-store shopping. The shop is wheelchair accessible, with a wheelchair accessible entrance and parking lot. The shop accepts debit cards, credit cards, and NFC mobile payments, making it easy for customers to pay for their purchases.
The shop has received positive reviews from customers who appreciate the high-quality products and excellent customer service. Customers have praised the staff for being knowledgeable and helpful, and for creating a welcoming and friendly atmosphere. Customers have also appreciated the cleanliness of the shop and the range of products available.
While some customers have reported issues with products not working properly, the shop has been responsive in addressing these concerns. The shop has a quick visit planning option, making it easy for customers to stop by and quickly find what they need.
Overall, 365 Tobacco & Vape /CBD/ Kratom / hookah / cigars is a great smoke shop for anyone looking for high-quality smoking products and excellent customer service. With a wide range of products and service options, customers are sure to find what they need at this one-stop shop.
From the business
"Vape shop"
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Curbside pickup
- In-store pickup
- In-store shopping
Maddie Rudd
Super great service and incredibly knowledgeable. I’ve never had any issues here! Don’t go anywhere else!
Billy Cameron
Very good customer service 👍 and really good prices I like them guys
Zatch
Best tobacco shop out there, Cbd products, vapes, masks, bongs! These guys got it all out here. Everything is clean and professional. A must if you’re in the Durham area!
Christian Peaks
I enjoy going to this store every time. They have items I like and always have what I need. The staff is always friendly and helpful if needed. Great Customer Service
Admiral Morton
Best customer service by far and always got something new and very knowledgeable about the products
brittney daniels
Love this place , good for all your needs . affordable products as well. best vape shop in Durham
Tony R.
Best ever. Very helpful & knowledge of all products
Dwight Kimbro (David)
I bought a vape pen and it stopped working after a day. I brought it back and was told that the owner would be there that evening and I would have to speak to him. I came back and the person who was there gave me a less expensive pen that didn’t work at all. I came back and bought a $30 vape kit and it lasted 3 days, and when I took it back the person who sold it to me was there and he told me that he had been lying last week. That the owner doesn’t work there because I wanted the owners name. Then he wouldn’t give me the phone number of the distributor of the vape battery that broke. Not even the phone number. That’s really just poor customer service
Update: After being told by the manager of 365 that I needed to take the broken Cito Pro 2 in 1 by Oilax to the distributor and that they backed their products for a year so if I went through them I was sure to get my unit replaced. I finally found the authorized distributor of this product for that store and he told me two things. The first was that the store should have given me a replacement because they would’ve gotten a new one free when they sent the broken one back. He said he doesn’t deal with the public and instructed me to return to the store with his explanation. Knowing the store, I tried to explain that they were not going to do anything to help me ever again and I wasn’t sure if they would even let me in. He literally said “I don’t give a F$&@. They should’ve given you a replacement and I can’t do S&(@ about it.”
So I decided to call the store and try to explain what happened when I did what he told me to do, and he hung up the phone on me. I know this guy is very popular and maybe I just had a bad experience but I’ve bought three different kinds of pipes and none of them lasted very long. It was funny because when I was buying the last one I bought the same guy was telling me that the pens aren’t meant to last very long. Until cannabis is made legal these kind of poor customer service habits are just going to continue to influence the youth of tomorrow and make them as hyperbolic and rude as I was treated by the manager of 365. He claimed I had returned 7 pens. 7! For the record I returned the first pen because it worked for four days. Then I wasn’t given a choice. I was handed a pen that was even less expensive and more poorly made than the first. So I decided to spend $30 on the “best” portable vaping device. It works off and on, based on whether or not the heating element works, and it seems to have a mind of its on when it comes to that. I like it when it works and all I wanted to do was exchange it. No. I want to give this place a good score but when the distributor says if he had exchanged the device they would’ve replaced it and 365 would have lost no money. That just shows that the manager wanted to rule his little kingdom. I just don’t know what happened to good customer service.
Dakota Willett
Sam and Dz are the nicest owners ever. Best smoke shop in NC.
TC MaC
Speedy, fast service. Respectful, Well knowledgeable store. This is really only the one I go to nonstop.