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Review of Legacy Glassworks Head Shop & THC Dispensary

Legacy Glassworks Head Shop & THC Dispensary: A One-Stop Shop for Smoking Enthusiasts and Art Lovers

Legacy Glassworks Head Shop & THC Dispensary is a unique business located in Duluth, Minnesota. The shop offers a wide range of products and services, including tobacco, cannabis, glassware, and art. The store is open seven days a week, from 11:00 am to 9:00 pm, and offers various service options, including curbside pickup, delivery, in-store pickup, and in-store shopping.

The shop is wheelchair accessible, with a wheelchair accessible entrance and parking lot. The staff is friendly, knowledgeable, and always ready to assist customers in finding the right product. The store's primary category is tobacco shop, but it also offers art gallery, cannabis store, glass blower, glass etching service, glass merchant, glass shop, glassware store, and live music venue services.

Legacy Glassworks Head Shop & THC Dispensary has a unique collection of glass pipes, bongs, and other smoking accessories from local artists. The store has a relaxed atmosphere, and customers can spend hours browsing through the various products on display. The store also offers a variety of CBD products, disposable vapes, and other smoking products.

Customers can pay for their purchases using debit cards, credit cards, and NFC mobile payments. The store is also quick to visit, and customers can get in and out of the store in no time.

Legacy Glassworks Head Shop & THC Dispensary is known for its exceptional customer service. The staff is knowledgeable about the products and always ready to help customers find what they need. The store has received positive reviews from customers who appreciate the personal touch and the quality of the products.

One customer wrote, "Recently ordered an enamel pin from their website. It's a pin, they'll just toss it in an envelope and send it off. Nope, I got a handwritten thank you, a couple of stickers, and some extra swag. Absolutely blown away by the personal touch on an order as small as a pin. Will definitely be checking out the website more often and if I'm ever in the area stopping by for sure. Thank you for being awesome!"

Another customer wrote, "Nice store. Nice variety of glass from local artists. The guy was very knowledgeable on the artists and products sold. We spent a good 30 plus minutes chatting with him before leaving with our purchases. Great guy! I have to admit, the best part of my visit was meeting store security, 'Chicken Nugget'! Very professional guy, but he couldn't pass up a good belly rub! Thanks so much for a great visit, we will for sure be back!"

However, some customers have complained about the store's prices and lack of certain products. One customer wrote, "It's okay, a little pricey on CBD and pipes!!" Another customer complained about the store's lack of diet soda, saying, "For a place that sells soda, you do not have any diets. I'm a type 1 diabetic. We need our diet sodas. Sugar pop would literally kill me. The fact that you don't have diet soda is messed up."

Despite these complaints, Legacy Glassworks Head Shop & THC Dispensary remains a popular destination for smoking enthusiasts and art lovers in Duluth, Minnesota. The store's unique collection of products and exceptional customer service make it a must-visit for tourists and locals alike.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Curbside pickup
  • Delivery
  • In-store pickup
  • In-store shopping

Legacy Glassworks Head Shop & THC Dispensary Reviews - 195

4.4
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Nathan Conley

Nice collection of glass pipes, and some other creations. Friendly staff.

Julie H-C

Julie H-C

πŸ‘ πŸ‘Ž 😐
Professional Wide Selection Knowledgeable Staff Outstanding Artwork Superior Customer Service

It's a very professionally run and organized business..if you are looking for tobacco products, CBD products or just want to browse for various different types of smoking products you will definitely find what you need here.. There is so many items to choose from, many different styles of products to choose from, and the staff is definitely knowledgeable about everything in the store!!!! The artwork is outstanding and beautiful.. I have been to other smoke shops but I have never been to One as awesome as this place.. I am totally solid by there products, hospitality and superior customer service!!!!

Matthew Scanlon

Great business, friendly workers, variety of products

Stella Kay

Stella Kay

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Unaccommodating Staff Inflexible Rules Unsafe for Children

One star for being completely unwilling to meet the customer halfway.
Let me preface this by saying last time I visited this store, no one was allowed entry and customers were serviced via walk-up window. I was surprised when I opened the door and saw the store fully open. I am a full time single parent of a two year old. I did not want to leave him locked in a hot car parked on a busy downtown street. He is never not with me. Some masked female shouted at me from the opposite corner that kids were not allowed. Okay, I understand that's the rule. I came for a very specific product under the belief that the store had a walk up window. Another employee said sure, you can buy a vape, but your kid can't be in here at all you have to leave him in the car. It's 85 degrees outside and he's two years old. There is no parking spot in sight from the inside of the store and no private parking lot.. There were no other customers in the store and four employees. I don't understand why they would not have at least met me at the door with my purchase. I easily could have placed my order and given my payment while standing outside the entrance, especially since that was how they ran the store through the bulk of the pandemic. They would only take my business if I was a neglectful parent? Okay I'll go elsewhere.

mandy immerfall

mandy immerfall

πŸ‘ πŸ‘Ž 😐
Rude Employee Good Service Lost Item Apology

(Update )My boyfriend Bought a glass piece but accidentally forgot it on the counter and when We went back to grab it well the one dude was rude saying My bf did grab it and He know for a fact I didn’t. So lost out on that money made me very disappointed. The other employee is suppose to check the cameras to see if the other guy did grab it because of how defensive he was being. I honestly didn’t expect this from here because I’ve always had good service until today. But if that’s how this place is ran I will go else where with my money. ***Edit*** they did check the cameras and seen someone else had snatched it off the counter so they apologized a lot and gave us another bowl and a tee shirt and stickers. Which i am very impressed they actually checked the cameras and apologized for not believing my bf. So I’m changing this from a 1 ⭐️ To 5 ⭐️❀️

Siggi Von Mahlmann

Siggi Von Mahlmann

πŸ‘ πŸ‘Ž 😐
Phenomenal Store Great Variety Relaxed Atmosphere Unique Professional

Would have given 5 stars, but store lacks nails for nectar collectors. Seemed like they had a good personal reason though; the cashier mentioned they used to carry them but probably won't reorder them.

Aside from that, this store is phenomenal for smoking enthusiasts and art lovers alike. Lots of artists displayed and great variety. Very relaxed atmosphere.

Also saw the Pax brand of vapes displayed here, which is a huge plus. They also carry the various attachments for it, nice!

Very unique and professional

Steven

Steven

πŸ‘ πŸ‘Ž 😐
Great Service Helpful Staff High Quality Products Expensive but Worth it

This is a great glass shop with a great dude working there. He was super helpful in finding what I need and answered any questions I had. There were several other people that came in during the span that i was in there and he was just as inventive to them as well. My brother and I ended up spending something like 3 grand there and it was well worth every penny.

Peter True

Peter True

πŸ‘ πŸ‘Ž 😐
Cool Place Beautiful Art Friendly Staff Local Artists Tourist Attraction

This is one of the coolest places in Duluth. Beautiful locally blown glass art at every price point, friendly staff and awesome events featuring local artists. A must-visit for tourists and locals alike.

Tanya Dillon

Tanya Dillon

πŸ‘ πŸ‘Ž 😐
Helpful Staff High Prices Improvement Needed: Snow Clearing

Nice place. Prices are kinda high for certain things but staff was helpful. Only thing I can suggest is better snow clearing for people that are on crutches

Higher Elevation

Higher Elevation

πŸ‘ πŸ‘Ž 😐
Amazing Selection Great Customer Service Helpful Staff

Amazing selection and over the top displays in their store. Was happy to find this place when I was visiting the area. Josh was working that day and he helped me find my new daily driver and accessories to match. Will definitely spread the word and stop in on my next visit. Thanks again Josh! πŸ˜‰βœŒοΈ

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