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Review of Hilltop Tobacco Shop

Hilltop Tobacco Shop: A Convenient Stop for Your Tobacco Needs

If you are looking for a tobacco shop in Columbia Heights, Minnesota, Hilltop Tobacco Shop is a convenient stop for all your tobacco needs. The shop offers a variety of tobacco and vape products that cater to different preferences.

The shop is open every day from 9:00 AM to 9:00 PM, except on Sundays when it closes at 8:00 PM. You can choose from different service options such as in-store pick-up and in-store shopping. However, delivery is not available at this time.

The shop has wheelchair-accessible parking and entrance, making it easy for customers with mobility issues to access the store. However, the seating area and toilet are not wheelchair-accessible. The shop offers free Wi-Fi, which is a plus for customers who want to browse the internet while shopping.

Hilltop Tobacco Shop is LGBTQ+ friendly, making it a welcoming place for everyone. The owner, Saad, is known for his excellent customer service skills. He is friendly and helpful, and he takes the time to explain the different products to customers who are not familiar with them.

The shop has received positive reviews from customers who appreciate the convenience of its location and the quality of its products. Some customers have mentioned that the shop has a wide selection of tobacco and vape products, and that Saad is knowledgeable about the different brands and flavors.

However, some customers have had negative experiences with the shop. Some have complained about the lack of a bathroom, while others have mentioned that the shop should have more than one employee to give breaks and lunch. Some customers have also complained about the rudeness of some of the employees.

In conclusion, Hilltop Tobacco Shop is a convenient stop for your tobacco needs. It offers a variety of products, has wheelchair-accessible parking and entrance, and is LGBTQ+ friendly. The owner, Saad, is known for his excellent customer service skills, and the shop has received positive reviews from many customers. However, some customers have had negative experiences with the shop, so it is important to keep this in mind when deciding whether to visit the shop.

From the business

"Tobacco & Vape Products Shop, Premium Cigars, Pipes and Glass, Premium mix of Vapor and the latest Mods and Devices. Full line of smoking and vaping devices, and accessories. Flavored Tobacco products, Flavored Cigars , Premium Cigars, Pipes, Vape Mods, E-Juice and hemp derived CBD products."

Amenities

  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • In-store pick-up
  • In-store shopping

Hilltop Tobacco Shop Reviews - 29

3.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
shady mac

shady mac

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Unprofessional Behavior

I tried putting 20 cents on my debit card for the remaining tax and the owner and employees got mad an started yelling at me saying i cant do that do you understand me and told me to go elsewhere since im broke smh there is no law that says there has to be a minimum to spend at the store Sam's club will be getting my business

niya irving

He for his for all lives matter him and his staff great

Eric G

Eric G

πŸ‘ πŸ‘Ž 😐
Poor Quality Bad Customer Service

Sells you broken stuff, will sell you the display model with no shame when it’s broken. Terrible store. Never go here if you have a choice.

dylan wong

I go there all the time.
Nice guy always working there.

Chad Bublitz

Great prices very clean helpful staff

Mandy Leith

Love and I didn't spend the whole lot

Julie Skeie-Miller

They should give you something free for buying a carton, thank God not for myself.

richard johnson

richard johnson

πŸ‘ πŸ‘Ž 😐
Rude Staff Poor Customer Service

The young kid that works there is very rude when I walked in there he rolled his eyes at me and was talking on his phone then after I payed he told me were done hear you go

Frank King

Sales expired CBD products and will not exchange ........ Be aware people

Sean Deleon

Great experience here and good customer service

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