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Review of Burnsville Smoke Shop

Burnsville Smoke Shop: A One-Stop Shop for All Your Tobacco Needs

Burnsville Smoke Shop is a tobacco and vaporizer store located in Burnsville, Minnesota. The store offers a wide range of tobacco products, including cigarettes, cigars, and smokeless tobacco, as well as vaporizers, e-cigarettes, and e-liquids. The store is open seven days a week, with convenient hours that make it easy for customers to stop by and pick up their favorite products.

Service Options

Burnsville Smoke Shop offers a variety of service options to meet the needs of its customers. In-store pick-up and in-store shopping are both available, making it easy for customers to get what they need quickly and efficiently. Unfortunately, delivery is not an option at this time.

Amenities and Accessibility

The store is wheelchair-accessible, with a wheelchair-accessible car park and entrance. However, the seating and toilet are not wheelchair-accessible. The store offers free Wi-Fi, making it easy for customers to browse the internet while they shop.

Crowd

Burnsville Smoke Shop is LGBTQ+ friendly, making it a welcoming place for everyone. The staff is friendly and knowledgeable, and they are always happy to help customers find what they need.

Planning and Payments

The store is a great place for a quick visit, with a wide selection of products that make it easy to find what you need. The store accepts debit cards, credit cards, and NFC mobile payments, making it easy for customers to pay for their purchases.

Customer Reviews

While Burnsville Smoke Shop has received some negative reviews from customers who have had bad experiences, the majority of reviews are positive. Customers praise the store for its wide selection of products, competitive prices, and knowledgeable staff. Many customers also appreciate the welcoming atmosphere of the store, which makes it a great place to shop for tobacco products and vaporizers.

Note: The business's website and contact information are not provided in this description.

From the business

"Flavored Tobacco & Vape Products Shop, Premium Cigars, Pipes and Glass, Premium mix of Vapor and the latest Mods and Devices. Full line of smoking and vaping devices, and accessories. Flavored Tobacco products, Flavored Cigars , Premium Cigars, Pipes, Vape Mods, E-Juice and hemp derived CBD products."

Amenities

  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • In-store pick-up
  • In-store shopping

Burnsville Smoke Shop Reviews - 99

3.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Jenna Fischer

Jenna Fischer

πŸ‘ πŸ‘Ž 😐
Defective Product Poor Customer Service

Bought a cart from them and I get home and a quarter of it has leaked out the bottom and the bottom is all sticky and obviously leaking. They wouldn't let me exchange it. Wouldn't recommend this place. Good businesses want their customers to keep coming back so they do what is right for the customer. I work in retail, I know. I was completely shocked when they said no, they won't do anything about their defective product.

Julia Von Bank

Julia Von Bank

πŸ‘ πŸ‘Ž 😐
Great selection Competitive prices Inviting atmosphere Welcoming format

I've had nothing but positive experiences EVERY SINGLE time I visit. Wonderful people work here! Great selection of products too and at competitive prices. And now they've expanded - I guess they're continuing to expand/move displays and products over the next few weeks, but I think it already looks great! Inviting atmosphere, appealing lighting, very welcoming format. I LOVE this store!

Gina Bedard

Gina Bedard

πŸ‘ πŸ‘Ž 😐
Friendly Staff Knowledgeable Owner Great Customer Service

Such nice people working there. The owner is very knowledgeable and he’s always so happy to see his customers. I have smoke shops near me but I always drive extra miles to his shop.

The Expresidents

The Expresidents

πŸ‘ πŸ‘Ž 😐
Great Kratom Selection Knowledgeable Staff Worth the Drive

Killer kratom selection. I don't really buy anything else here, but I like the blonde that's usually there in the mornings. Not because of her looks, but because she knows what the F she's doing.

More Vapetasia Salts needed. Especially some Rainbow Road.

I'm in Minneapolis now, but I find myself driving out to Burnsville just to go to this place. For real.

Derek

Derek

πŸ‘ πŸ‘Ž 😐
Friendly Staff Great Product Selection

Very nice employees working here. A great experience looking at all the different products they offer!!

Randy Gabrelcik

Randy Gabrelcik

πŸ‘ πŸ‘Ž 😐
Amazing Selection Amazing Staff Amazing Prices Recommend to Friends

Amazing selection, amazing staff, amazing prices. I recommend this store to all of my friends

h_r_huffnstuff

h_r_huffnstuff

πŸ‘ πŸ‘Ž 😐
Amazing People Well-Kept Store Variety

Amazing people and well kept store with alot of variety, would shop again anytime.

Mykayla Snaza

Mykayla Snaza

πŸ‘ πŸ‘Ž 😐
Excellent Customer Service

Nikky was so helpful and she provided excellent customer service. I will definitely be coming back.

Julie Wander

Julie Wander

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Unhelpful Staff Rude Behavior

I have been going to this shop for years for tobacco products and have always been treated nicely. Not today. July 13 2022 at 1:54:43pm. I arrived a few minutes before 2pm. I was interested in the hemp gummies I've been hearing about. I know nothing about these products but thought the staff may be able to help me. I have extreme anxiety and heard CBD gummies can help calm a person. I asked the female employee if she had time to explain these products. She immediately looked at her watch (phone) and looked cross at me. I smiled and said oh I guess you don't. She said it was just her manager. I said well that's ok I can wait. She left so I started looking around. There was a Male employee there but I was reluctant to ask him questions because I have had very bad hearing since I was a child. I tried to talk to him but his voice was too low for me to hear. I explained that I can hear high pitched voices, not so much with the low voices. He understood and was polite and allowed me to speak with the female employee. She huffed over to me, looked at her watch again so I said I could wait again. She said no she would help me all the while looking cross at me. She didn't understand I was looking for something to calm my anxiety. She talked about some cream you rub on painful areas. Said there were oils and gummies. I already know that. She looked at her watch again. And I said well that's ok,I'll just talk to my doctor first. She said she was trying to explain this to me but if I don't want to listen then fine! I said oh, ok. But she then just repeated what she said before. So I just thanked her and went to pay for my items. The Male employee was very kind and talked louder this time so I could hear him. He suggested to do a little research and come back. I agreed. I don't think the female employee was talking to her manager. A manager wouldn't keep interrupting customer's. If it was the manager then they are not very good at managing. I know it's very hard to get employees these days. The problem is that the employees also know this. They know they can't get fired because there's no one to take their place
So they can treat people anyway they want to. If you're having a bad day please don't take out on the customer just because you can.

Angel Ruden

Super helpful staff members. Best place around!

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