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Review of Purple East

Purple East: A One-Stop-Shop for All Your Alternative Needs

Purple East is a unique business that offers a variety of products and services to cater to the alternative needs of its customers. Located in Grand Rapids, Michigan, the store is open seven days a week from 10:00 am to 8:00 pm, except on Sundays. The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot, making it convenient for all customers.

The store is primarily a tobacco shop, but it also offers alternative medicine and holistic medicine practitioner services. It is also a cannabis store and a metaphysical supply store, making it a one-stop-shop for all your alternative needs. The store also offers clothing items, making it a unique shopping experience for customers.

At Purple East, customers have the option of in-store shopping or quick visits, making it convenient for those who are always on-the-go. The store accepts debit cards and NFC mobile payments, making it easy for customers to pay for their purchases.

One of the store's most significant advantages is its knowledgeable and friendly staff. Customers have praised the staff for their helpfulness and kindness. They are always ready to help customers find what they need and answer any questions they may have. The store's owner, Drew Phoria, has been singled out for his excellent customer service and knowledge of the products.

Purple East has a wide selection of products, including high-end glass, crystals, and other metaphysical supplies. Customers have praised the store for its unique selection of products and great prices. The store also offers great deals on its products, making it affordable for customers.

However, some customers have had negative experiences with the store. Some have complained about the high prices, while others have had issues with the products they purchased. Some customers have also complained about the store's return policy, which does not allow for exchanges or returns.

In conclusion, Purple East is a unique business that offers a wide range of products and services to cater to the alternative needs of its customers. With its knowledgeable and friendly staff, great selection of products, and affordable prices, it is a must-visit for anyone looking for alternative products. However, customers should be aware of the store's return policy and prices before making a purchase.

From the business

"Purple East has been Grand Rapids premiere smoke shop and alternative lifestyle boutique since 1974!!! In addition to the finest 4/20 smoking accessories on the market, we also carry locally made art, clothing, jewelry and hula hoops made by creators in the local community. We also carry locally sourced CBD, Kratom, and Crystals! You’re sure to walk away with something you love from our store!! Stop in today to help us keep the tradition burning!!"

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

Purple East Reviews - 28

4.2
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Kush Kennedy

Kush Kennedy

πŸ‘ πŸ‘Ž 😐
Great environment Great energy Amazing staff 420 friendly Artist recommended

Great environment great energy the staff is amazing if you’re 420 friendly or a artist I definitely recommend this place

Connor Meston

Knowledgeable staff and Drew is such a personable guy. Great prices and variety of products!

Jamykal Short

Jamykal Short

πŸ‘ πŸ‘Ž 😐
Best Value High Quality Products Great Selection

Pound for pound the undisputed heavyweight champion of the most tangible varieties of reputable indulgents, swag & utilities for your
personal epic euphoria!!! i.e. Best Bang for your BUCK!! Dealers CChoice!!🐻🐻🐻

Amanda Kuiper

Awesome owner and staff, very kind! Very helpful and friendly.

Michael Kridler

Came right after work at 7 so I could do my shopping before they closed at 8.
They were closed.

Drew

Drew

πŸ‘ πŸ‘Ž 😐
High Quality Glass Great Selection Friendly Staff Reasonable Prices Knowledgeable Staff

This is my favorite place for high end glass. Purple East has the best selection of high quality glass in grand rapids. They also jave great prices and friendly staff. It's a no brainer if you are looking for the best head shop in GR. The staff is super cool and knowledgeable. Makes you feel very comfortable and welcome. Don't overlook this spot. It's by far the best. If you are looking for it, they have it!!

StephiB 4.0

StephiB 4.0

πŸ‘ πŸ‘Ž 😐
Great customer service Decent prices Unique selection

Love this shop. Great customer service, decent prices for the city and a unique selection. Don’t sleep on the crystal selection!

Joshua Walters

Joshua Walters

πŸ‘ πŸ‘Ž 😐
Great Customer Service Well-Stocked

Love this place, been a customer at both locations for years. Drew Phoria was super helpful, I'll definitely be back. The place is always well stocked with anything you'd need!

Robin Helgeson

Robin Helgeson

πŸ‘ πŸ‘Ž 😐
Superior Service Amazing Deals

My hubs and I visited from out of state. This headshop was top notch!! Superior service and amazing deals!! Most definitely will hit this place up next time we are up!!!!

william sarosy

william sarosy

πŸ‘ πŸ‘Ž 😐
Misleading Sales No Returns

Wish I could rate this a zero. I came here to buy a new oil pen for my cart. I told the guy exactly what I had (cart wise) and he pointed me away from the pen I had last time and sold me on a β€œHelix 2.0” for around $39. Got it home and found out my cartridge (platinum vape) wouldn’t slide down the chamber to the bottom where the magnet connected. The chamber width was too skinny.

Went to return it the next morning(brand new, all packaging the same) and was told, β€œsorry but no exchanges or returns..” I feel so incredibly misled and swindled. I asked if it seemed right that I wasn’t informed of this before buying, and all I got was a β€œsorry.”

Apparently my $39 is worth the entire lifetime of my purchases here. You had 100% of my business being right down the street, but you have now got 0%. I will share this with anyone I know. Terrible business.

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Purple East Hours

  • Monday 10 AM to 8 PM
  • Tuesday 10 AM to 8 PM
  • Wednesday 10 AM to 8 PM
  • Thursday 10 AM to 8 PM
  • Friday 10 AM to 8 PM
  • Saturday 10 AM to 8 PM
  • Sunday