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Leah's Smoke Shack - Smoke Shop in Naples Logo

Leah's Smoke Shack - Smoke Shop in Naples

3.9

71 reviews

Review of Leah's Smoke Shack - Smoke Shop in Naples

Leah's Smoke Shack - Smoke Shop in Naples is a tobacco shop located at 2065 Pine Ridge Rd, Naples, FL 34109. The shop offers a wide range of tobacco products, including cigars, cigarettes, hookahs, and vaping products. The store is open seven days a week, with hours from 10:00 AM to 8:00 PM Monday through Saturday and 11:00 AM to 6:00 PM on Sundays.

The store has a variety of products to choose from, and the staff is knowledgeable about the products they sell. They are always willing to help customers find what they are looking for and answer any questions they may have. The store has a quick visit option, which is perfect for those who are in a hurry and need to grab something quickly.

The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot. The store accepts debit cards, credit cards, and NFC mobile payments, making it easy for customers to pay for their purchases. The store does not offer delivery, but customers can visit the store in person to purchase their products.

While the store has received mixed reviews from customers, many have praised the store's customer service. Customers have noted that the staff is friendly and helpful, and they are willing to go above and beyond to help customers find what they need. Some customers have also praised the store's selection of products, noting that they have a wide variety of tobacco products to choose from.

However, some customers have had negative experiences with the store. Some have noted that the store has a no return or exchange policy, which can be frustrating if a product is faulty or not what the customer expected. Others have noted that the store's prices are higher than other tobacco shops in the area.

Overall, Leah's Smoke Shack - Smoke Shop in Naples is a good option for those looking for a tobacco shop in the area. The store has a wide variety of products to choose from, and the staff is knowledgeable and helpful. While the store has received mixed reviews, many customers have had positive experiences with the store's customer service and selection of products.

From the business

"A modern tobacco shop specializing in Kratom, CBD, vaporizers, functional glass art and traditional smoking novelties. We appreciate your business!"

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

Leah's Smoke Shack - Smoke Shop in Naples Reviews - 71

3.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
RQ

RQ

👍 👎 😐
Bad Service Inconvenient Location

Tried to go during business hours posted on Google and on the door. Door was locked, lights shut off, place was not opened. This is the closest to my location but will drive to lotus instead.

Kevin Muñoz

Kevin Muñoz

👍 👎 😐
Excellent Customer Service Helpful Staff

Best costumer service with Bryan he will help you out in all of your needs for smoke accesories, thanks for the good vibes Bryan COOLEST GUY EVER !

Enrique Aldana

Ayad is very welcoming, best smoke shop in town! Check it out for the best product in town.

Ryan Riccardi

Ryan Riccardi

👍 👎 😐
Great store Excellent customer service Highly knowledgeable

Great store has everything you need. There wasnt something i could think of that they didn't have. Excellent customer service and highly knowledgable about the products they have and ones they dont carry. If your looking for a reliable shop to come to again and again this is it hands down.

samantha rohr

samantha rohr

👍 👎 😐
No Returns or Exchanges Waste of Time and Money

Went in to purchase a cleanse drink. Bought one for 35 dollars. Decided about an hour later to return it. Was told no returns or exchanges. Wasted time, money, gas. Should have been told by the worker at time of sale no returns or exchanges. Not happy at all and will not be back.

Jerry

Jerry

👍 👎 😐
Friendly Staff Helpful Recommendations Good Prices

Always friendly and helpful in recommending products. Sraff has also always explained everything i need to know when i have questions. Great service and good prices 👌

Trucker Reviewed

Trucker Reviewed

👍 👎 😐
CBD Helpful Staff Educational

Been here twice, it was a pleasant experience both times. I came in to learn more about CBD and how it help my condition. The first time a guy helped me, this time a woman did. They helped explain dosing and the effects of the CBD. On a side note, I thought CBD might me "snake oil" but it actually works.

James Foster

James Foster

👍 👎 😐
No Refunds Poor Customer Service

There is a red sign that says no refunds or exchanges. This sign was very enthusiasticly pointed to me when attempting to do return a product. Unfortunately the red sign was not pointed out when I made my purchase, and if it was pointed out as enthusiasticly at the time of purchase, as when I attempted to return, then I wouldn't have made my purchase here at all. I will not be going back, suggest you don't either.

Ashley Jade Rose

Ashley Jade Rose

👍 👎 😐
Wonderful Variety Quality Friendly Staff

Wonderful variety and quality. I became a regular after I came in the second time and Leah remembered me and what I bought. Very nice staff as well

Chris Turbo

Chris Turbo

👍 👎 😐
Great Experience Super Friendly Knowledgeable CBD

Great experience! Super friendly and knows her stuff. She helped me understand everything I didn’t know about with the CBD!

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Leah's Smoke Shack - Smoke Shop in Naples Hours

  • Monday 10 AM to 8 PM
  • Tuesday 10 AM to 8 PM
  • Wednesday 10 AM to 8 PM
  • Thursday 10 AM to 8 PM
  • Friday 10 AM to 8 PM
  • Saturday 10 AM to 8 PM
  • Sunday 11 AM to 6 PM