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Review of Up In Smoke and Vape Shop

Up In Smoke and Vape Shop is a tobacco shop located in the Avondale area of Jacksonville, Florida. The shop offers a wide range of tobacco products, including wood pipes, water pipes, vapes, and hookahs. The store also has a large selection of high-quality products at reasonable prices, making it a go-to destination for tobacco enthusiasts in the area.

The shop is open seven days a week, from 9:00 am to 11:00 pm on weekdays, and until midnight on Fridays and Saturdays. The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot. The shop offers in-store shopping, but delivery is not available.

The staff at Up In Smoke and Vape Shop is knowledgeable and attentive, providing excellent customer service. Customers have praised the hands-on customer service they received, with staff members taking the time to talk through their favorite products and directing them to the perfect item without pushing the most expensive products.

While some negative reviews have been left, most customers have had positive experiences at the shop. Some customers have reported issues with counterfeit products, but the majority of reviews praise the store's selection, prices, and customer service.

If you're looking for a tobacco shop in the Avondale area, Up In Smoke and Vape Shop is worth checking out. With a wide selection of products and knowledgeable staff, it's a great destination for tobacco enthusiasts in the area.

From the business

"Smoke shop in your local Avondale. We carry an array of hookah tobacco and accessories, tobacco pipes and accessories, water pipes, CBD, Kratom, e-cigarettes, e-liquid, vaporizers and so much more. Grand opening deals going on now, come check us out!"

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

Up In Smoke and Vape Shop Reviews - 93

4.3
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Rebecca Suggs

Rebecca Suggs

πŸ‘ πŸ‘Ž 😐
helpful staff wide product selection

Absolutely wonderful store! Always very very helpful with any questions I ever have! Wonderful variations of all of their products have multiple products to choose from! Staff is absolutely the best I have ever experienced!

Rob

Rob

πŸ‘ πŸ‘Ž 😐
Great Customer Service Knowledgeable Staff

By far the best smoke shop in Jacksonville they have all the stuff I’m looking for and if they don’t I ask and they can get it for me. The workers there are great and very helpful and knowledgeable. They have my business always.

Corrie Bunnell

Corrie Bunnell

πŸ‘ πŸ‘Ž 😐
Good Prices Friendly Staff Convenient Parking

Love coming here! Goood prices on everything, super friendly and helpful staff.
It's also fantastic that they have their own parking, so I don't have to worry about how crowded the area gets!
Definitely my go-to.

S P

S P

πŸ‘ πŸ‘Ž 😐
Helpful Staff Good Customer Service

Had some trouble with getting a vape that worked properly off the bat. No refund policy, just exchanges*. Visited three or four times. The girls are super sweet and helped me find the best vape to exchange. Much appreciated.

Ben Adams

Ben Adams

πŸ‘ πŸ‘Ž 😐
Great Service Knowledgeable Staff

Best vape shop I’ve been too. All the employees that work here have great personality’s. Plus they all know their products too. I go here about every three days for pods and they usually have what I need too.

Jessica Resiga

Jessica Resiga

πŸ‘ πŸ‘Ž 😐
Amazing Best Flavors Great Pipe Selection Friendly Atmosphere

Ahhh-mazing!
Finally! All the best flavored e-juices in one place!
Their pipe selection is fire I must say, so many to choose from. The display cases just keep going.
Best of all the vibe in the store is mega-welcoming and chill.
Definitely A+ for your friendly neighborhood vape store.

Hugh Bernard

Hugh Bernard

πŸ‘ πŸ‘Ž 😐
Helpful Staff Quality Products

Visiting the area and needed to get a vaporizer for concentrate. Jen was so helpful and made us feel welcome. Plus the product we bought works great for us!!

Crystal Jones

I absolutely love this place! Prices and product are to die for! Hands down number one smoke/vape shop!

Justin Bathurst

Justin Bathurst

πŸ‘ πŸ‘Ž 😐
Overpriced Limited Selection

They didn't have a hugh selection but they had an oil I wanted so I went to purchase it and it was $17.50 for a small 60m bottle. That's ridiculous because BIG HOUSE OF VAPES has 60m bottles for $12.50 and all kinds of other deals, like 3 100m bottles for $45 when they are having this deal which is like every other month, regularly it's like 2 for $40! Bottom line just because its on a side of town where people support small business owners doesn't mean these people should be taken advantage of, this place is overpriced! Go to BIG HOUSE OF VAPES!

Lexie Rada

Lexie Rada

πŸ‘ πŸ‘Ž 😐
Helpful Staff Great Prices Wide Selection

The owner George, and his employee Sydney were beyond helpful and friendly! Great prices and selection! Definitely will be going there for all my smoking needs 😊

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Up In Smoke and Vape Shop Hours

  • Monday 9 AM to 11 PM
  • Tuesday 9 AM to 11 PM
  • Wednesday 9 AM to 11 PM
  • Thursday 9 AM to 11 PM
  • Friday 9 AM to Midnight
  • Saturday 9 AM to Midnight
  • Sunday 9 AM to 10 PM