Search

Review of Berkeley Patients Group

Berkeley Patients Group:

Berkeley Patients Group is a veteran-owned cannabis store located in the city of Berkeley, California. The store offers a variety of service options such as curbside pickup, delivery, in-store pickup, in-store shopping, and same-day delivery. The store is wheelchair accessible with a wheelchair accessible entrance, parking lot, and restroom, and also has a gender-neutral restroom. The store is LGBTQ+ friendly and offers quick visits for customers who are in a hurry. The store accepts debit and credit cards as payment options.

Berkeley Patients Group is open seven days a week with varying hours. The store has received mixed customer reviews, with some praising the knowledgeable and friendly staff, great prices, and good variety of products. However, some customers have expressed dissatisfaction with the customer service, website glitches, and high prices.

Despite the mixed reviews, Berkeley Patients Group is a solid dispensary that offers a wide range of products and services to its customers. The store is conveniently located and offers a clean and organized environment for customers to shop in. If you're in the area and looking for a cannabis store, Berkeley Patients Group is worth checking out.

From the business

"Berkeley Patients Group (BPG) was voted Best Dispensary and CBD Products by East Bay Express readers in 2019, 2020, and 2021! Berkeley Patients Group's consultants specialize in pairing you with cannabis products to help you sleep better, laugh louder, relieve pain, and meet your health and wellness goals. Seniors 65+, Veterans and Students enjoy 10% OFF all full-price items every day, and Senior Veterans enjoy 15% OFF. All members earn 3% Rewards on every purchase. To view our full list of specials, visit our website. Since 1999, Berkeley Patients Group has been in this business for good -- the good of our clients, our community, our industry, and the rest of the world. We have committed over $1 Million to local non-profits."

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Curbside pickup
  • Delivery
  • In-store pickup
  • In-store shopping
  • Same-day delivery

Berkeley Patients Group Reviews - 216

3.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Yadira Cazares

Yadira Cazares

👍 👎 😐
Poor Customer Service Unfriendly Staff Long Wait Time Overpriced

From the door women to the very end of my transaction!! No cheery eye contact, every one was in a foul mood which makes no sense, it being a medicinal happy place. The women whom I was sent to to register didnt give me a hello instead ignored me and started to clean confetti under her desk... the man that registered me was nervous and took very long to register me, then the women whom acted like I didnt exist, looked at my ppwrk and told me I needed to check a box... by that time I was clearly frustrated ..! Once in line, even tho there was no one in medicinal line, my budtender was talking to whom ever until the women he was talking to asked him to tend to me...He also charged me taxes.....As a fibromylgia patient, this kind of interaction made me feel sick. Ill never return here.

Sarah Eydam

Sarah Eydam

👍 👎 😐
Knowledgeable Employees Friendly Service

As a new card holder, the first visit was warm and informative. With a variety to choose from, employees are educated and excited to share their knowledge based on your script.

Fleurish Advisors

Fleurish Advisors

👍 👎 😐
Poor Quality Unknowledgeable Staff Expensive

This place used to be amazing. Now it's just like any other shop. Quality for price pathetic. Most budtenders don't know very much. The only upside is that they carry a wide variety of products.

Mike Klodnicki

Mike Klodnicki

👍 👎 😐
Poor Presentation Unhelpful Staff Unpleasant Experience

These guys don't want you to know what you're actually buying.

Why? Just walk in their store and look at the presentation of cannabis flower. Cannabis flowers on display are sealed in these plastic containers that have holes punched in the lid. Sales staff do not allow you to open the container, so you have to attempt to smell the flower through 1/4" thick plastic. It's a joke. You can't smell anything.

Most flower customers purchase with their nose. There are white papers on this! Plenty of other stores are more honest with customers and let you smell the product you are purchasing.

Long time customer, but I will not be returning unless they fix this.

Delbert Daugherty

Always a positive experience

Connie Troutman

My BPG. I have been a member here since 2000. Always helpful, educated & supportive. Happy customer!

TASHA DAVIS

TASHA DAVIS

👍 👎 😐
Poor Customer Service Long Wait Time

The reason BPG is okay is because when they have medicine that really helps you and you let them know they don't seem to care because they have not got the medicine it has been 2 months. That's not good business to me.

cp leblow

cp leblow

👍 👎 😐
Medicinal Cannabis Parkinson's Disease Chronic Symptoms Relief Knowledgeable Staff Competitive Pricing Clean Interior

Cannabis use, even as a teen in the 60's and 70's was never really a must do thing for me. Don't get me wrong, if somebody offered me some or was passing a joint down the aisle at Winterland I wouldn't let it go by without partaking. I had some good times too, but it wasn't a must have. Flash forward 40 plus years and I'm diagnosed with Parkinson's Disease and in less than a year that has all changed. Today medicinal Cannabis products offer some of the best relief of chronic symptoms related to PD without serious side effects especially for treating insomnia and RLS! BPG is my third Cannabis store in the eastbay that I have been to and by far my favorite. Great selection, competitive pricing, super knowledgeable staff, free parking and a clean well lit interior make for a favorable Cannabis shopping experience! Brought my sister in law here and tomorrow my nearly 90 year old mother in law!

Bella Fica

Bella Fica

👍 👎 😐
Convenient Good Parking Variety of Products

I like that with BPG you can pre-order online and just show up to pickup your order. There is a nice parking lot. I like the variety of products they offer for sale.

Carolyn DeBose

Carolyn DeBose

👍 👎 😐
Great Staff Affordable Prices Good Quality

The staff is the best, from the moment you hit the door to the time you go out the door!! I love BPG!! Great prices, good quality!!!

Add Review

Cleanliness
Comfort
Staff
Facilities
Your Score
Click here or drop files to upload