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4.1

55 reviews
General store
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Review of Mr. Rock & Roll on S. Cushman

Location: 2301 S Cushman St, Fairbanks, AK 99701

Phone: (907) 458-0090

Website: https://www.facebook.com/mrrnrak


Description

Mr. Rock & Roll on S. Cushman is a general store located in Fairbanks, Alaska. This establishment has been serving the community for many years and has recently moved to its current location. The store is open every day of the week, with extended hours until midnight, making it a convenient stop for those who need to pick up items after regular business hours.

The store offers a variety of products, including smoking accessories, glassware, and specialty items. Customers can choose to shop in-store or take advantage of the store's quick visit option. The store is wheelchair accessible, with a designated parking lot for those who need it.

The store accepts multiple forms of payment, including debit cards, credit cards, and NFC mobile payments. However, delivery is not an option, and customers must visit the store in person to make their purchases.

Hours of Operation

Day Hours
Monday 10:00 AM - 12:00 AM
Tuesday 10:00 AM - 12:00 AM
Wednesday 10:00 AM - 12:00 AM
Thursday 10:00 AM - 12:00 AM
Friday 10:00 AM - 12:00 AM
Saturday 11:00 AM - 12:00 AM
Sunday 11:00 AM - 12:00 AM

Customer Reviews

Mr. Rock & Roll on S. Cushman has received mixed reviews from customers. Some customers have praised the store for its great prices, friendly and knowledgeable staff, and convenient location. Others have criticized the store for its rude employees, poor customer service, and overpriced merchandise.

One customer noted that the store has a good selection of smoking accessories and specialty items, and that the staff is knowledgeable about the products they sell. Another customer praised the store for its great customer service and timely service.

However, some customers have had negative experiences with the store. One customer noted that the store's employees were rude and unhelpful, and that the merchandise was overpriced and low-quality. Another customer criticized the store for its poor customer service and lack of selection.

Overall, Mr. Rock & Roll on S. Cushman is a convenient stop for those who need to pick up smoking accessories and specialty items. However, customers should be aware of the mixed reviews and should exercise caution when making purchases.

Amenities

  • Wheelchair accessible parking lot
  • In-store shopping

Mr. Rock & Roll on S. Cushman Reviews - 55

4.1
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Samantha Pearson

Samantha Pearson

πŸ‘ πŸ‘Ž 😐
Great Customer Service Loyal Customer

Always taken care of in a timely fashion!! I've been a returning customer for many years and many more to come.

Dilan Senti

Dilan Senti

πŸ‘ πŸ‘Ž 😐
reasonable prices helpful staff

I’ve always liked this place since moving here in 2015. They’ve got the products and at reasonable prices. Teller went out of their way to help.

Brendan Lopez

Brendan Lopez

πŸ‘ πŸ‘Ž 😐
Great Customer Service

great customer service

Billie Couch

Billie Couch

πŸ‘ πŸ‘Ž 😐
Friendly Staff Helpful

Nice people. Always helpful.

Brandon Dehling

Brandon Dehling

πŸ‘ πŸ‘Ž 😐
Friendly Staff Helpful Advice Positive Experience

The employees had an amazing vibe, were funny and energetic. Also they gave out some good advice to help us out with selecting our purchases. Much appreciated. Very please. πŸ€™

Matthew Hardesty

Matthew Hardesty

πŸ‘ πŸ‘Ž 😐
Fantastic Service Super Friendly

Fantastic service super friendly

Amanda Lash

Amanda Lash

πŸ‘ πŸ‘Ž 😐
Poor Service High Prices

Zero stars isn't an option but should be, staff is always in the back of the store and treat you like it's an inconvenience that you are interrupting their social hour. Prices are higher than other local smoke shops and service is non existent.

Robyn Juarez

Robyn Juarez

πŸ‘ πŸ‘Ž 😐
Great Customer Service Affordable Prices Good Selection

1. They sell kratom. And multiple kinds.
2. It's not expensive (not as it normally is)
3. Great customer service!

I went in there the other day looking for kratom. Although there wasn't a huge selection there was more then just one. I told the guy what I like and was looking for, even though they didn't have my favorite kind (I get that from Washington) the man sat there with me looking at each one to see what would work best. He gave me stuff I've tried before and stuff to try. I told him I didn't have a lot to spend right now and he was willing to work with me. Truly an amazing experience. I will go here for my kratom needs from now on.

(Kratom isn't marijuana.)

Brad A.

Brad A.

πŸ‘ πŸ‘Ž 😐
Fairly Steep Markup Negotiable Prices Comparison Shopping

Markup is fairly steep. Dont Hesitate to talk them down on prices. I usually google what I'm thinking about purchasing and offer the price I can get it off the web. Worst case senario they said no, you go home and order it and have to wait 2 days to get it via UPS. Even with the 2 day UPS fee price is still cheaper then the sticker price locally

Hagel Salerno

Hagel Salerno

πŸ‘ πŸ‘Ž 😐
Bad Customer Service Poor Attitudes Limited Selection Unwelcoming Atmosphere

This place has bad customer service, poor attitudes of employees, and their selection is not that good. It's the dive bar of head shops. I walked in with my motorcycle helmet on and they act like your going to rob the place. I suppose they think they are a bank or a federal building and demand you remove your helmet or glasses so they can record you on their security system. News flash Mr. R&R if someone wearing a helmet or glasses is going to rob you, then they are going to do so regardless of you asking them to remove the item. All you are doing is pissing off every person coming in the door with a helmet or glasses on, and making sure they never come back. I will no longer go here, I will let everyone I know how they are, and will post bad reviews everywhere I can find to post (your welcome Mr Rock and roll) & btw there is never any rock and roll playing in this place when I've been there. gfys.

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