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Review of High Life Smoke Shop Wilmington

High Life Smoke Shop Wilmington: A One-Stop Shop for All Your Smoking Needs

High Life Smoke Shop Wilmington is a popular tobacco and vaporizer store located in Wilmington, North Carolina. The shop offers a wide range of smoking products, including tobacco, e-cigarettes, vaporizers, hookahs, and more. Whether you're a seasoned smoker or just starting out, High Life Smoke Shop Wilmington has everything you need to enjoy your smoking experience.

Products and Services

The shop offers a vast selection of smoking products, including tobacco, e-cigarettes, vaporizers, hookahs, and more. They also have a wide range of accessories like pipes, grinders, rolling papers, and lighters. The store has a knowledgeable staff that can help you find the perfect product for your needs. They are always happy to answer any questions you may have and provide you with the best possible service.

Accessibility and Hours

High Life Smoke Shop Wilmington is wheelchair accessible, with a wheelchair accessible entrance and parking lot. The shop is open seven days a week, from 9:00 am to 10:00 pm Monday through Saturday, and 11:00 am to 9:00 pm on Sundays. The store is easily accessible and conveniently located on College Road in Wilmington.

Customer Reviews

The shop has received several positive reviews from customers who have visited the store. Customers have praised the knowledgeable staff, the wide range of products, and the friendly atmosphere of the shop. One customer said, "The employee Paris is what gives this review a High rating. His knowledge of the products and general good vibes made me feel way more comfortable with the process. Will definitely ask for him again." Another customer said, "Ja’my took their time with me finding a new pod for my device. They were patient & funny. I also met Krystal, the manager, she clearly trains her team well on customers service & product knowledge."

Conclusion

High Life Smoke Shop Wilmington is a one-stop-shop for all your smoking needs. The shop offers a wide range of smoking products, including tobacco, e-cigarettes, vaporizers, hookahs, and more. The knowledgeable staff is always happy to help you find the perfect product for your needs. The shop is wheelchair accessible and conveniently located on College Road in Wilmington. If you're looking for a great smoking experience, High Life Smoke Shop Wilmington is the place to go.

From the business

"Wilmington, North Carolina favorite smoke shop for Water pipes, Hand pipes, CBD, E-Cigs, Juul, Kratom, Vapes, Hookahs, Vaporizers and more."

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

High Life Smoke Shop Wilmington Reviews - 176

4.1
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Dain Hur

Dain Hur

👍 👎 😐
Friendly Staff Helpful Recommend

Loved the employees, everyone in the store seemed nice and relaxed and friendly not at all hesitant to read out info and even made sure your stuff worked before you left. Definitely recommend

Justin McMillen

Justin McMillen

👍 👎 😐
Helpful Employee Great Customer Service

The employee Paris is what gives this review a High rating. His knowledge of the products and general good vibes made me feel way more comfortable with the process. Will definitely ask for him again

daniel dasilva%

daniel dasilva%

👍 👎 😐
helpful staff great atmosphere recommendation

Paris was a huge help finding everything I needed. The atmosphere and vibe of this store was immaculate! Couldn’t recommend a better store!

Vickie Stevens

Vickie Stevens

👍 👎 😐
Friendly Staff Welcoming Atmosphere

I’ve been here quite a few time and Shy has been very nice every time very welcoming attitude when you walk through the door.

Jon Paul Soderena

Knowledgeable staff. Always friendly. Good prices on quality products.

Dustin Campoli

Dustin Campoli

👍 👎 😐
Excellent Customer Service Helpful Staff Quality Products

Stopped through during a road-trip I was taking, and gentleman named Paris helped replace my old tank that I shattered, man was a hero hooking me up with my new smok TFV18 tank,

Bennie Brown

Bennie Brown

👍 👎 😐
poor customer service wrong product sold no refunds

Awful experience, I will never shop here again.

I came in asking for a male bowl piece, the employee showed me larger female pieces. When I wasn't sure if that was the correct size I showed her pictures of my water pipe that I had bought from this shop for a size reference and made a point to say that the piece was a male and slid into the pipe not over. She was confident in her selection after seeing the picture and sold me a female. I went home to test it, it did not fit because I needed a male.

Not even 30 minutes after purchasing this piece I returned and the same employee tried to sell me adapter pieces after already selling me the wrong piece to begin with. Everything she pulled looked bigger than the one she had sold me which was the issue. I was then informed that they don't even sell male bowl pieces. I then asked for a refund, they said they don't do refunds on glass pieces.

I then asked to file a formal complaint because this whole situation was so frustrating, I went in explicitly saying I need a male bowl piece, without being told that they don't carry those they sold me a female, after realizing the mistake they refused a refund and tried to sell me even more stuff. After getting the GM on the phone they said that even though it IS a female, it's apparently labeled as both male and female so they would not refund it or give me store credit.

You made a mistake, wasted my time and money, and continued to try and get more money out of me. I used to love this smoke shop but I will never shop here or at your franchisees again. Horrible customer service and knowledge of products.

Emily

Great shop! They have everything you need, pipes, gummies, e cigarettes, delta 9 vapes and more! Never disappointed.

Mind Breaker

Mind Breaker

👍 👎 😐
Excellent Service Expert Knowledge Affordable Prices

Katlin was excellent and oh so helpful. Her product knowledge is expert level! Her expertise was key in helping me pick from their vast selection. You can tell that Katlin is someone who truly cares about the people she interacts with and ensures that she is helping them find the exact product that they're looking for. After reading some of the other reviews here on Google, I was sad when I learned of their alleged mistreatment of employees. If this is true, it breaks my heart because excellent employees like Katlin are why I will be a repeat customer at High Life. Secondly, their prices are great. I was able to get this nice light blue pipe for about $10!

Brei Wilson

Shyheim was very helpful and professional. Answered all my questions and was very patient. Thank you!

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