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Review of Elite Tobacco & Vape

Elite Tobacco & Vape: A One-Stop Shop for All Your Tobacco and Vape Needs

Elite Tobacco & Vape is a local business located in Topeka, Kansas, that offers a wide range of products and services to its customers. The store is open from Monday to Saturday, from 11:00 am to 9:00 pm, and offers a variety of options to its customers, including in-store shopping and quick visits. The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot, making it easy for all customers to visit.

The store offers a variety of products, including tobacco, cigars, vaporizers, and computer repair services. The store has a good selection of cigars and tobacco products, with prices that are better than other shops in the area. The store also has a good selection of vaporizers, with knowledgeable staff who can help customers choose the right product for their needs.

The store is LGBTQ+ friendly, making it a welcoming place for all customers. The staff is knowledgeable and helpful, with a good understanding of the products they sell. The store accepts debit cards, credit cards, and NFC mobile payments, making it easy for customers to pay for their purchases.

While the store has received some negative reviews from customers, it is important to note that the majority of customers have had positive experiences. Some customers have complained about the prices being higher than other stores in the area, but many have noted that the prices are reasonable and the selection is good. Some customers have also complained about the customer service, but many have noted that the staff is friendly and helpful.

Overall, Elite Tobacco & Vape is a great place to shop for all your tobacco and vape needs. The store has a good selection of products, knowledgeable staff, and reasonable prices. Whether you're looking for tobacco, cigars, vaporizers, or computer repair services, Elite Tobacco & Vape has you covered. So, if you're in the Topeka area, be sure to stop by and check out this local business.

From the business

"Elite Tobacco & Vape Topeka's one of the best shop for Tobacco Products, Vape Products, Vape Juice, CBD Products, Premium Cigars and Gift Items. We have walk-in-humidor for Premium Cigars and we have huge inventory for Vape and Cigar Accessories."

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

Elite Tobacco & Vape Reviews - 69

3.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Tim Allen

Tim Allen

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Unfriendly Staff

The way this guy just acted when I had given him extra change because I was in a hurry pretty much made me end up never going back ever again maybe you'll have a better experience go ahead and roll the dice

yngd Amir

yngd Amir

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Defective Product Poor Quality Control

bought a filled disp cart a while back opend it and came leaked. dont say im a fake i got receipts to prove πŸ‘ŒπŸ½

Denver Hall

Denver Hall

πŸ‘ πŸ‘Ž 😐
Good Service Better Prices Friendly Owner Highly Recommended

Have used this shop for 3 years and always had good and friendly service. The prices are better than any other shops I’ve visited here in Topeka. Bought a dozen different items and was pleased with every single one. The owner is always nice to me and makes sure I know of any new items that have come into the store. Highly recommend!!

Jaccob Carlson

Jaccob Carlson

πŸ‘ πŸ‘Ž 😐
Overpriced Racial Profiling Poor Customer Service Bad Attitude

Over priced and racially profiled a couple while I was in the store. Getting loud with them to not be touching the disposable vapes when me and my fiance ahead just been handling them. Then disappeared into the back for 10 minutes and left us waiting on him to check out. Only then to find out everything is priced $5-7 higher than everywhere else I've ever done business. Wouldn't come back if every other store in Topeka closed down. Would drive to Lawrence or Emporia.

Edit: Owner responded like the jackass he is. What a joke of an establishment. Maybe a well placed call to the BBB would change his attitude?? Waits over a month to reply to review with hostility? What a joke of an establishment

James

James

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Poor Customer Service False Advertising Sub Par Reviews

Called twice today (1/20) website and google say they’re open. Someone picked up then hung up without saying anything. Next call I got obnoxious tones. Taking business elsewhere

Edit: I did NOT call for swisher sweets I’ve never used those in my life. I called for high end cigars but couldn’t get anyone on the line. Lousy response for lousy place that already has sub par reviews. Shocker.

Richard Gleason

A lot of help great place to go to for all your needs!!!!

MsLoved Phillips

MsLoved Phillips

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Rude Behavior Unprofessionalism Racial Profiling

The man was VERY RUDE! First time in his shop.. We Went in to look for a specific cigar- in which he was out of, we then asked for something similar. He started to help us until another customer came in. He then told us out the blue we had to leave. He said because we didn’t know what else specific we wanted since he was out the ones we initially came in looking for we had to go and then said his cigar area is not β€œa museum”. He pretty much didn’t want to leave us in his cigar area assuming that we were going to steal from his shop!! So I wouldn’t recommend. He’s Very unprofessional and racially profiled to assume we would steal from him!!

T A Bonnewell

T A Bonnewell

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Counterfeit Products Poor Customer Service

If you're purchasing any electronic (vape) gear here, be sure to check the security code(s) before you do. According to the manufacturer's website, the vape battery I purchased here is counterfeit and the only response I could get when it failed 24 hours later was "All Sales Final".

Caleb Knapp

Caleb Knapp

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Poor Customer Service Defective Product Overpriced

The owner of this shop isn’t the best at showing customer service. I went in and bought a disposable and as soon as I get back to my place and hit it, it doesn’t work. I asked if I could exchange with the receipt and he told me that’s it was his fault for his product not working. The prices are also outrageous compared to other stores. I wouldn’t recommend this place to anyone.

Andrea Post

Andrea Post

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Unhelpful Staff Bad Experience

Went here about 3:45-4pm asked to see 3 products, then reluctant to show me the 4th item, the owner, no less, asked me "So are you buying something today, or what?" A good sales man should be willing to inform the consumers their spectrum of offerings, especially when you are the only person in the shop! I was also interrupted two different times so he service other customers who are very mid seeking information on items, very piss poor customer service tact. Prices are comparible to any other est., But inspite this, I won't ever be back in that place. ...lol I didn't feel vaguely "ELITE" here, even the worst shop I've ever been in was better that this owner..
Bad experience!!!!

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Elite Tobacco & Vape Hours

  • Monday 11 AM to 9 PM
  • Tuesday 11 AM to 9 PM
  • Wednesday 11 AM to 9 PM
  • Thursday 11 AM to 9 PM
  • Friday 11 AM to 9 PM
  • Saturday 11 AM to 9 PM
  • Sunday