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Review of Head Lines Smokes

Head Lines Smokes: A One-Stop Shop for All Smoking Needs

Head Lines Smokes is a tobacco shop, cigar shop, hookah store, and vaporizer store located in Indianapolis, Indiana. The shop is open every day from 9:00 AM to 10:00 PM, making it a convenient stop for smokers at any time of the day. The store is located at 1056 Broad Ripple Ave, Indianapolis, IN 46220, United States, making it easily accessible to locals and visitors alike.

The store offers a wide range of smoking products, including cigars, hookahs, vaporizers, and tobacco. Customers can choose from a variety of brands and flavors, ensuring that they find exactly what they are looking for. The store also offers a range of smoking accessories, including pipes, grinders, and rolling papers.

Head Lines Smokes is known for its excellent customer service. The staff is knowledgeable and friendly, always willing to help customers find the products they need. They are also LGBTQ+ friendly and a transgender safe space, making it a welcoming environment for all customers.

The store offers several service options, including curbside pickup, in-store pickup, and in-store shopping. The store is wheelchair-accessible, with a wheelchair-accessible entrance and parking lot. The store is also a quick visit, making it easy for customers to stop in and grab what they need.

The store accepts debit cards, credit cards, and NFC mobile payments, making it easy for customers to pay for their purchases. However, it is important to note that all sales are final, so customers should inspect their potential purchases carefully.

While the store has received some negative reviews, the majority of customers have had positive experiences. Customers have praised the store's selection, customer service, and knowledgeable staff. Some customers have noted that the prices can be a bit high, but most agree that the quality of the products and service is worth it.

Overall, Head Lines Smokes is a great option for smokers in the Indianapolis area. With a wide range of products, excellent customer service, and convenient service options, it is a one-stop shop for all smoking needs.

From the business

"Established 2007 in Broad Ripple, we are Indianapolis' Premier Smoke, Vape and CBD/Delta Shop! Whether you're looking for a new glass, hookahs, cigars or even CBD we got your covered! A true one-stop smoke shop!"

Amenities

  • Wheelchair-accessible entrance
  • Wheelchair-accessible parking lot
  • Curbside pickup
  • In-store pickup
  • In-store shopping

Head Lines Smokes Reviews - 209

4.6
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Dr. C G ITSSD

Dr. C G ITSSD

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Excellent customer service Outstanding selection Safe environment Impressive development Small business

Excellent customer service! Indy small business. Outstanding selection of Glass and Supplies for all your Enjoying needs. Limited access due to Covid-19 standard. They are totally safe environment and very impressive development. GREAT JOB to everyone.

Shawn P. St.Swithers

Shawn P. St.Swithers

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Great Variety Love the Crappe Gummies delta 8

Love this smoke shop, they always have a great variety of everything! Love the Crappe Gummies delta 8!

Sara A

Sara A

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Awesome store Beautiful pieces Helpful staff Knowledgeable staff

Awesome store, so many beautiful pieces... The gentlemen that helped me was wonderful and very knowledgeable. Even though its a 30 min drive I will def make the trip again!

alec_ s_ (Alec)

alec_ s_ (Alec)

πŸ‘ πŸ‘Ž 😐
Good selection Quality stuff

Been coming here for years and years. Good selection, quality stuff. Whatever you’re shopping for, it’s probably worth a stop.

Marcus Eckerson

He a good person I never had no problem with him

Cassie Meadows

Cassie Meadows

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Amazing Staff Great Selection Helpful

Guys, I cannot even begin to tell you how amazing these folks are. I have been going to this place over 5 years now and they always have what I need, know just what I want and the help there is AMAZEBALLS! I seriously would give them more than 5 stars if I could. Sadly, I can't because google won't let me. But everything they have going on is ON POINT! like they're helpful, their phone game rocks. Seriously, I personally guarantee these guys will help you find what you need.

Isaac McLearran

Isaac McLearran

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Poor Customer Service Limited Selection

We came last year, pre-COVID, and enjoyed a great experience with awesome customer service. We were shown amazing pieces and very happy with our purchase. We felt encouraged to return, got two bonus shirts and a bag to recieve 10% off for return purchases, and left feeling great! We waited over a year to return to the shop, and got a totally different experience. We were brought two or three choices in our "price range" at the front door. You are not able to shop in the store, instead someone brings you their choices in what you came for. Totally different experience this time around, and we will not be making an hour drive for someone to decide what I like and may purchase. We were told the owner was "HIGH RISK" and thats how they will be staying from now on, with his arms crossed. We had terrible customer service and will not return.

Philippe Steele

Philippe Steele

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Great Customer Service Knowledgeable Staff Value Loyalty

My favorite smoke shop. I virtually purchase all my glass here. The owner and staff are very knowledgeable about the items they carry and are more than willing to help find items and brands they don't carry regularly. Customer service is impeccable and always has been for.the 5 plus years I've been visiting it. I should also mention. They value loyalty and show it to me everytime I enter the shop by knowing my name and offering discounts on some of.my regular purchases.
One.thing you should know. All sales are final, so inspect your potential purchase carefully. They will remind you to.do that themselves, and should disaster befall through no fault of your own, they will do their best to help you get a replacement from the manufacturer. You should understand though, although they will do their best, it does not always guarantee a positive outcome for you.
I love this place and recommend it highly. Also check out their other store, Smoke Kulture.

mary hensley

mary hensley

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Knowledgeable Staff Helpful Great Selection Great Prices

The guys that work here are super knowledgeable and nice, and very helpful. They help everyone that comes in without judgement. So you can any question you need to without feeling embarrassed.

Great selection of smoking implements and much, much more. Great prices, and don't forget to grab their business card to get 10% off your selection.

Great Broad Ripple Head Shop.

Good Fella

Good Fella

πŸ‘ πŸ‘Ž 😐
Excellent shopping experience Terrific service Highly recommend Wide selection of merchandise Well organized store Clean store Convenient hours Polite and patient staff Great shopping experience

Excellent shopping experience, terrific service. Went in this evening was assisted by Marcos, he answered all my questions, made recommendations, was very polite and patient with me while I made my selections. I felt very welcomed and did not feel rushed. Highly recommend, wide selection of merchandise. Store very well organized, clean and convenient hours. Marcos and Brandon both good guys and made it a great shopping experience.

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Head Lines Smokes Hours

  • Monday 9 AM to 10 PM
  • Tuesday 9 AM to 10 PM
  • Wednesday 9 AM to 10 PM
  • Thursday 9 AM to 10 PM
  • Friday 9 AM to 10 PM
  • Saturday 9 AM to 10 PM
  • Sunday 9 AM to 10 PM