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Review of Rootz Smoke Shop

Rootz Smoke Shop: A One-Stop-Shop for All Your Smoking Needs

Rootz Smoke Shop is a popular tobacco, gift, and vaporizer store located in Santa Ana, California. The shop offers a wide range of smoking products, including cigarettes, cigars, hookahs, pipes, and vaporizers. The store is open seven days a week, from 9:00 am to 11:00 pm, making it a convenient option for smokers who need to purchase their smoking supplies at any time of the day.

The shop has a welcoming and friendly atmosphere, and the staff is knowledgeable and always ready to assist customers in finding the right product. The store offers a variety of service options, including in-store shopping, in-store pickup, and curbside pickup. The store is also wheelchair accessible, with a wheelchair accessible entrance and parking lot.

One of the most significant advantages of shopping at Rootz Smoke Shop is the store's wide selection of smoking products. The store offers a variety of tobacco products, including cigarettes, cigars, and hookahs, as well as a variety of smoking accessories, such as pipes, rolling papers, and lighters. The store also carries a wide range of vaporizers, e-cigarettes, and e-liquids, making it a one-stop-shop for all your smoking needs.

Rootz Smoke Shop also offers some amenities to its customers, including free Wi-Fi, making it a great place to hang out and relax while enjoying your smoking products. The store is also a quick visit, making it an ideal option for smokers who need to purchase their smoking supplies quickly.

While the store has received some negative reviews from customers, the majority of the reviews are positive, with customers praising the store's knowledgeable and friendly staff, wide selection of products, and great prices. Some customers have also praised the store's quick delivery service, with the store delivering smoking products to customers who do not have a car.

In conclusion, Rootz Smoke Shop is a great option for smokers looking for a wide selection of smoking products, knowledgeable and friendly staff, and great prices. The store's convenient location, wide range of service options, and accessibility features make it a great option for all smokers in the Santa Ana area.

From the business

"Rootz Smoke Shop is a Smoke Shop, Pipe Shop & Cigar Shop located in Santa Ana, CA. We offer Smoking Accessories, Hookah, Cigars, Vape Batteries, E-cig Accessories, E-Cig Starter Kits, CBD Gummies, CBD Topical Cream & much, much more. Here at Rootz Smoke Shop, our mission is to always provide quality smoke products at an affordable price. The success of our Tobacco Shop is due to our amazing selection and even more amazing prices. Your won't find a better Smoke Shop in all of Santa Ana! Stop in today and check out what we have to offer."

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Curbside pickup
  • In-store pickup
  • In-store shopping

Rootz Smoke Shop Reviews - 84

4.5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Tessa Ditman

Tessa Ditman

πŸ‘ πŸ‘Ž 😐
worst customer service closed early rude staff limited selection inflated prices dirty location

Worst customer service EVER!!! I called at 10:50pm to verify the shop was open until 11. The guy answered and said β€œyeah we’re open til 11pm”. So when I pulled up at 10:55pm and the door was locked I was a bit confused. The guy screamed β€œWe’re CLOSED!!!!” when he saw me pull on the door. I said β€œI JUST CALLED YOU!!!!” To which he rudely shrugged and waived me away like I was a nuisance. If the piles of homeless asleep by the door weren’t reason enough to go elsewhere, that exchange certainly was. Horrible staff, limited selection, inflated prices, and the place looked like a dump even before it doubled as a homeless encampment. Countless better options locally, hard pass

Patricia Ramirez

Patricia Ramirez

πŸ‘ πŸ‘Ž 😐
Helpful Staff Friendly Good Customer Service

U guys are awesome.. actually I love this place.. they're all so very helpful nd friendly.. u guys actually answer our calls... Me nd my in-laws have been going there it's gonna be like 2 or 3 years I think... I know it's felt like for ever... U guys are awesome keep up the gud work..

Alicia Garcia

Alicia Garcia

πŸ‘ πŸ‘Ž 😐
Knowledgeable Staff Helpful Great Service

I really like this place and the workers. I was going thru quitting smoking an they were very knowledgeable about what I needed an didn't leave me waiting

Tanja

Tanja

πŸ‘ πŸ‘Ž 😐
helpful staff great products affordable prices

I specifically made it a point to stop by here solely because of the amazing reviews that this place has. The girl working with the long blonde hair was extremely helpful and helped me pick out a couple things. Their β€œBLUNTLIFE” Insense that are only a $1 are AMAZING as well. Definitely pick up a couple different scents if you make your way to this part of Santa Ana.

AV Rob

AV Rob

πŸ‘ πŸ‘Ž 😐
Good Service Helpful Staff

They saved me! Late night emergency run batteries shorted out in my mod, they had batteries available and fully charged. I very much appreciate not running out of nicotine! Good service guys

benita carrie

benita carrie

πŸ‘ πŸ‘Ž 😐
Excellent Customer Service High Quality Product Fast Delivery

I contacted Alexander to order my first vape, he actually choose one for me and it is beautiful easy to use especially for a beginner, then they delivered it to me since I dont have a car very quickly. This vape kit will last a long time. I am so happy I called Rootz Smoke Shop they truly are great.

Nick C.

Nick C.

πŸ‘ πŸ‘Ž 😐
Friendly Staff Wide Variety of Products Good Prices

The owner is very nice and knowledgeable. The staff is friendly and also well versed in the products. This shop has wide variety of items and has products at any price range. VERY good selection of glass from well known artists. And the prices are phenomenal. Definitely check this place out of you need a good smoke shop.

Leah Goodman

Leah Goodman

πŸ‘ πŸ‘Ž 😐
Great experience Amazing smoke shop Clean Fantastic selection Great prices Friendly staff Helpful owner Highly recommended

Great experience! This smoke shop is amazing, Don't be fooled by the area. Its extremely clean, fantastic selection and great prices. The staff is very friendly and the owner hooks it up. Went in for a vape and ended up stocking up on vape juices and got the most amazing piece as well. Definitely making this my go to spot.
I would highly recommend this place to anyone! Check it out! You won't be disappointed!

Mark Farrens

Mark Farrens

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Overpriced

Charged me double for a vape and when I came back the clerk refused to help me. Told me to come back another time. Watch your wallet around these guys.

Javier Gonzalez

Javier Gonzalez

πŸ‘ πŸ‘Ž 😐
Outstanding Customer Service Great Place Highly Recommended

Great place outstanding customer service...takes care of his clients.....guys this smoke shop will take care of u 199%

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