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Review of Red Run Cannabis Company

Red Run Cannabis Company:

Red Run Cannabis Company is a cannabis store located in Kenai, Alaska. The store offers in-store pickup and shopping options, but delivery services are not available. The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot. Free Wi-Fi is available for customers. The store is open seven days a week, with varying hours of operation.

Red Run Cannabis Company has received mixed reviews from customers. While some customers have praised the excellent customer service and knowledgeable staff, others have complained about the quality of products and rude staff. One customer complained about the poor quality of the cartridges and the high prices, while another customer complained about the rude behavior of the staff and the lack of customer service. However, many customers have praised the excellent customer service provided by the budtenders, especially RuthAnn and Amber, who are known for their friendly and compassionate service.

Red Run Cannabis Company offers a wide variety of products, including edibles, flower, and concentrates. The store also offers daily deals and specials on special days. The staff is knowledgeable about the different varieties of products and is always ready to help customers find the perfect product to suit their needs.

In conclusion, Red Run Cannabis Company is a cannabis store that offers a wide variety of products and excellent customer service. While the store has received mixed reviews from customers, it is still worth a visit for those looking for quality cannabis products in Kenai, Alaska.

From the business

"Kenai's premiere Cannabis retail shop. All natural, terpy, tasty Cannabis flowers, edibles and concentrates."

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store pickup
  • In-store shopping

Red Run Cannabis Company Reviews - 115

4.3
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Faded Slackers

Faded Slackers

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Poor Quality Bad Customer Service Unsanitary Conditions

Bought weed at a red run location covered in hair (including a pubic hair)...... when I complained they banned me from the store. Absolutely disgusting...... I have medical issues and I use cannabis as medicine. When I made a complaint to the Alchohol and Marijuana board .......... they did nothing. Don't trust that the cannabis you buy in red runs stores has been tested (the whole point of it being legal I thought)

Robert Beck

Robert Beck

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Excellent Customer Service Going Above and Beyond Recommendation

Excellent customer service!
I had made a previous purchase and felt like the product might’ve been defective. The young lady Caty went above and beyond to fix the situation. I felt so well taken care of I ended up spending an extra $30 on other β€œin house” products. I will be recommending RedRun to all friends and family. Based on my experience!

Sarah Bakley

Sarah Bakley

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amazing customer service compassionate satisfied

We keep coming back for the amazing customer service from the budtender RuthAnn! She is always so compassionate & ready to make sure we leave satisfied every time !

Jennifer Luzzo

Jennifer Luzzo

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Professional Helpful Highly Recommend

Ruthann is one of the best tenders I've seen or had she knew exactly what I was looking for when I needed something to help with pain, answered all my questions in a professional manner and has always had a smile on her face 20/10 for a review highly recommend HER πŸ₯°πŸ₯°

Savannah Boze

Savannah Boze

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Poor Customer Service Unreliable Hours

waited outside for 15 minutes, said they were open and open sign was on but door locked and no one answering the phone. i figured they were in restroom so i waited a while then called. i understand bathroom breaks, but most businesses leave a note on the door for when its gonna be more than a couple minutes. just an idea so ppl dont have to wait for 15 min. drive home thinking youre closed but left all the lights on, to call back and ur open again.

Adventures With Tim

Adventures With Tim

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Poor Customer Service Defective Product

The staff at this store is absolute trash, could not have been any more rude to a customer, I bought a battery from them that broke after a couple days of use, it fell apart, and the employee refused to do any sort of replacement, you could clearly see it was a manufacturing defect, the employee said it was not her problem, things break, get over it. Please go to any other dispensary in town

R W

Great vibe, and AMAZING service from Amber!!! Such a talented and friendly budtender. 10/10

Adam Williamson

Adam Williamson

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Quality Flower Excellent Prices Daily Deals Knowledgeable Staff Excellent Customer Service Grape Durbz White Cookies

After making a few stops I've concluded this is the best store in the area. They stock quality flower at excellent prices, they offer daily deals as well. Staff members have always been knowledgeable, welcoming and, deliver excellent customer service.

The grape durbz and white cookies are excellent.

al busby

Great service really great product. Come in here from now on.kaddie was awesome!!

Corey Grimm

Corey Grimm

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Poor Customer Service Rude Employee Bad Judgment

Received a automated text message of an advertisement for their new THC crystals.........looks like crystal meth. Called to notify the company that they were distributing pictures that look like meth, and that they should use better discretion. Lady answered the phone was very rude and short with me. Told me that if I didn't like what they were sending that I could reply "stop" to the messages and I would be taken off their message list. Did just that because of the lack of customer service, rudeness of their employee and poor judgment.

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