Search

Review of The Vape Loft - Vape + CBD

The Vape Loft - Vape + CBD: A One-Stop Shop for All Your Vaping Needs

The Vape Loft - Vape + CBD is a local business that offers a wide range of products and services for vaping enthusiasts. Located in Birmingham, Alabama, this shop is a go-to destination for anyone looking for high-quality vaping products, including e-cigarettes, vaporizers, e-liquids, and accessories. The store also offers a variety of CBD and Delta-8 THC products.

Service Options and Accessibility

The Vape Loft - Vape + CBD offers in-store shopping and quick visits for customers who want to get in and out quickly. The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot, making it easy for customers with disabilities to access the store.

Product Range

The Vape Loft - Vape + CBD has a wide range of vaping products, including e-cigarettes, vaporizers, e-liquids, and accessories. The store also offers a variety of CBD and Delta-8 THC products. The staff is knowledgeable and helpful, and they take the time to help customers pick the right products for their needs.

Clean and Organized Store

The Vape Loft - Vape + CBD is a clean and organized store that offers a comfortable shopping experience for customers. The store has comfortable couches, barstools, and a porch where people can chill and vape outside. The store is well-lit and well-organized, making it easy for customers to find what they need.

Customer Service

The staff at The Vape Loft - Vape + CBD is friendly and knowledgeable. They take the time to help customers pick the right products for their needs and are always willing to answer questions. The staff is also patient and helpful when customers have mechanical issues with their vape products.

Customer Reviews

While there are some negative reviews of The Vape Loft - Vape + CBD, the majority of customers have had positive experiences with the store. Customers have praised the staff for being knowledgeable and helpful, and for taking the time to help them pick the right products. Customers have also praised the store for being clean and organized, and for offering a comfortable shopping experience.

Please note that the store has a policy of requiring customers to purchase items while present, which some customers have found inconvenient. Additionally, some customers have had negative experiences with specific staff members. However, these negative experiences appear to be isolated incidents, and the majority of customers have had positive experiences with the store and its staff.

Conclusion

The Vape Loft - Vape + CBD is a one-stop shop for all your vaping needs. With a wide range of products and knowledgeable staff, this store offers a comfortable shopping experience for customers. While there are some negative reviews, the majority of customers have had positive experiences with the store and its staff. If you're looking for high-quality vaping products and accessories, The Vape Loft - Vape + CBD is definitely worth checking out.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

The Vape Loft - Vape + CBD Reviews - 136

4.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Matthew Spaulding

Matthew Spaulding

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Inflexible Rules

At this point, I would avoid this shop at all cost. You'd think after coming somewhere 1-2 times a week for several months in a row, they would start to remember things about you. I get the rule they have in regards to purchasing items while present, even though they are the only shop with such a silly rule. However, you'd think they would learn their customer base a bit. Take more time to get to know your people and less time worried about an arbitrary rule that isn't required by any sort of law.

Mandi Phillips

Mandi Phillips

πŸ‘ πŸ‘Ž 😐
helpful staff clean store organized affordable options unique cereal bar

Had to grab quick item for friend and very limited knowledge about products. Staff was VERY HELPFUL!! She got me in and out quickly and efficiently with exact item needed. Store is top notch; clean and organized. And in process of adding a β€œcereal bar” to adjacent area that is very affordable with a LOT of name brand cereals options. I’ve never heard of a cereal bar but it was very cool. So cool, I took pics to show my husband. πŸ˜€

Olivia Jetter

Olivia Jetter

πŸ‘ πŸ‘Ž 😐
Best Products Amazing Price Friendly Staff Cute Dogs

I absolutely love this shop! Best products at an amazing price. Everyone is so incredibly nice here and take the time to help you pick exactly what you want! And the cutest little dogs !!!! I would rate it a ten if that was an option(:

Catie Sobolewski

Refused service bc my ID was expired. I'm 40... Even cops accept IDs that have expired within 60 days. πŸ™„

Laura McFarland

Laura McFarland

πŸ‘ πŸ‘Ž 😐
knowledgeable staff helpful comfortable atmosphere wide variety of products helped quit smoking

The staff is very welcoming and knowledgeable. Helpful for picking a flavor, and there are so many to choose from. Whenever I have a mechanical issue with my vape they always figure out how to fix it (thanks Heather!) The store has comfortable couches, barstools, and a porch where people can chill and vape outside.
It really helped me quit smoking.

They also have a wide variety of CBD and Delta-8 THC products.

Maria Rodriguez

Maria Rodriguez

πŸ‘ πŸ‘Ž 😐
Amazing Service Knowledgeable Staff Great Customer Service Well-Stocked

The service here is AMAZING 🀩 the person who was helping me i think his name is Hadid sorry if i misspelled it πŸ˜† but he was amazing helping me out. He took his time helping me out and we talking a lot about vapes and option out thr. He is very well knowledgeable. I will definitely come back cause he made the atmosphere feel calming and so fun. Recommend 10 out of 10 great stuff and great customer service. Also they are the only place that never run out of my favorite vape which is ignite icy πŸ₯Ά mint love this place

Pamela Richter

Pamela Richter

πŸ‘ πŸ‘Ž 😐
Great customer service Knowledgeable staff Helpful

Super nice, knowledgeable, as well as customer oriented. They could have very easily sold me anything that they wanted.

However, they sold me what I needed, as well as called another store, found what else
I needed, as well as programed there address into my phone to help me find it.

My husband and son couldn't believe it. So they're going with me the next time I go in.

Absolutely couldn't be happier that I found this location. I'll return, as well as take, and recommend it to everyone that I know!

Can't Thank them enough! Great shop, fabulous employees, best customer service I've ever had!

Pay them a visit, and tell them that the crazy lady looking for gifts for her son said that they will treat them very well! I truly believe that!

Sali Madanat

Sali Madanat

πŸ‘ πŸ‘Ž 😐
Excellent Customer Service Knowledgeable Staff

Absolutely LOVE a this Vape shop! The blonde girl that works there (Heather I believe was her name) was amazing! Extremely informative about all the products and was so patient in helping me find the perfect product for me.

Julius Matthews

Julius Matthews

πŸ‘ πŸ‘Ž 😐
Great Customer Service

I went to this shop for a simple battery. Once I arrived I realized that I didn't have a mask. I walked to the door and spoke to Jordan. After I explained what I needed. It provided seevice for me at the door. That is great customer service in my book.

Deb Watkins

Deb Watkins

πŸ‘ πŸ‘Ž 😐
Helpful Staff Great Customer Service Knowledgeable

I was looking for some guidance and assistance choosing the right kind of vape/CBD combination for me. The person working was so helpful and nice!! They gave me their undivided attention and helped me figure out what would work best for me. I really appreciated it and felt welcomed, even though I'm incredibly new to this stuff. I will be back as this is now my go to favorite spot.

Add Review

Cleanliness
Comfort
Staff
Facilities
Your Score
Click here or drop files to upload